Q. What separates San Diego
Concierge’s online Hospitality reservations service
from all the other online reservation service?
A. Our pride in quality Customer Service Satisfaction.
We are more than a reservations service. We are a concierge
service and offer assistance with all your needs. Our
service is free to our clients.
Q. Will my credit card be charged
by your company?
A. Absolutely not! Your credit card is only used to assure
your reservation is guaranteed and your room is ready
and awaiting your arrival. (Some of our finer resorts
require a deposit upon booking, see hotel guarantee policies).
Our web site is secured.
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Q. How do I modify or cancel
my existing reservation?
A. It is very simple, you can call our toll free number
(800) 979-9091), or email your request to: info@sandiegoconcierge.com.
One of our staff members will take care of your request
and email you the confirmation.
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Q. How long will it take to
get my online reservation confirmation?
A. San Diego Concierge will get your reservation confirmation
returned to you within 24 hours, of your booking online.
Most cases we are able to respond on the same day.
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Q. Do you offer discount rates?
A. Yes, being a full service hotel reservation center,
we offer (based on availability) 20% to 40% off the hotels
rack rates.
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Q. Do you offer your services
any place else?
A. No, we are local to San Diego and dedicated to providing
our visitors with the finest, most complete concierge
service possible. However, if you need advice for another
city we are more than happy to assist or direct you to
the proper agency.
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