Q. What separates San Diego Concierge's online
hospitality reservation service from other online reservation
services?
A. Our pride in quality Customer Service and Satisfaction.
We are more than a reservations service. We are a concierge
service and offer assistance with all your needs. Our
service is free to our clients.
Q. Will my credit card be charged by your company?
A. Absolutely not! Your credit card is only used to assure
your reservation is guaranteed and your room is ready
and awaiting your arrival. (Some of our finer resorts
require a deposit upon booking, see hotel guarantee policies).
Our web site is secured.
Q. How do I modify or cancel my existing reservation?
A. It is very simple, you can call our toll free number
(800) 979-9091, or email your request to: info@sandiegoconcierge.com.
One of our friendly staff members will take care of your
request and email you a confirmation.
Q. How long will it take to get my online reservation
confirmation?
A. San Diego Concierge guarantees your reservation will
be confirmed within 24 hours of your online booking and
in most cases will be confirmed the same day.
Q. Do you offer discount rates?
A. Yes, as a full service hotel reservation center, we
offer a 20% to 40% discount off the hotel rack rates based
on availability.
Q. Do you offer your services any place else?
A. No, we are local to San Diego and dedicated to providing
San Diego visitors with the finest, most complete concierge
service available. However, if you need advice for another
city we are more than happy to assist or direct you to
the proper agency.
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